Humanistic Perspectives in Hospitality and Tourism, Volume 1

Excellence and Professionalism in Care

2022, 319 pages, Hardcover ISBN978-3-030-95670-7
Publishers: Palgrave Macmillan
Series: Humanism in Business Series

Draws on an international range of scholars to deliver a thoughtful exploration of humanistic management in tourism.
Brings together a variety of interdisciplinary perspectives, from anthropology to organizational studies.
Provides recommendations for practice, drawing on comprehensive academic theory

This book, the first of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.

This volume addresses the hospitality professional, beginning with an exploration of the foundational literature, before moving on to discuss topics like the concept of human dignity at work, how one can find meaning within the hospitality industry, spirituality at work, philosophy in the world of work, and personal development.

These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.

Table of Contents | Editorial Team | Links and Downloads

Front Matter
Pages i-xxvii

Excellence in Professionalism: Humanistic Perspectives
Pages 1-12

General Perspectives
Pages 13-13

The Heart of Hospitality and the Historical Development of the Care for Persons
Pages 15-32

The Nexus of Family, Work in the Home and the Hospitality Profession
Pages 33-50

Virtues-Practices-Goods-Institutions Framework, the Market Economy, and Virtue Ethics
Pages 51-76

Philosophical Perspectives
Pages 77-77

Hospitality, Tourism, and Philosophy of the Person
Pages 79-99

Who Is the Other in the Hospitality Industry? Personhood at the Root of Transformed Work
Pages 101-117

Who Am I? Unity of Life and Personal Growth
Pages 119-140

Body and Soul: A Holistic Approach to Hospitality
Pages 141-157

Human Dignity and Hospitality: Meanings and Philosophical Roots
Pages 159-175

Practical Perspectives
Front Matter
Pages 177-177

Character Development in Hospitality and Tourism
Pages 179-202

Hospitality and Personality Development: Technical and Human Excellence
Pages 203-224

Harnessing Hospitality for Human Flourishing
Pages 225-244

Work in the Home: Education, Professionalism and Employability
Pages 245-271

Transformational Leadership for the Hospitality and Tourism Industry
Pages 273-292

Domains and Pathways: Human Flourishing and the Hospitality and Tourism Professional
Pages 293-312

Back Matter
Pages 313-319